Delivery and Returns

Delivery and Returns

Delivery and Returns

Delivery pricing and times

We pride ourselves on our rapid service and aim to despatch all orders promptly: you should receive yours within 3-5 working days (for overseas customers please see below). If for some reason your parcel doesn't arrive within this time, please contact us

 

Returns

If at any time, or for any reason, you're not completely happy with your purchase(s), we'll give you a full refund provided that the product has not been used and is returned in its original packaging.

To do this, we should be grateful if you would be kind enough to call us on 01303 814048 first, to ensure that we know that it's on its way.

We are here between 9.00 a.m. and 5.00 p.m. Monday to Friday. You may also contact us via email here

 

Postage and packing (UK and Channel Islands)

All orders over £10.00 are sent Recorded Delivery (signed for) and postage is charged according to weight. The maximum amount of postage paid in the UK is £13.00. Orders of £70.00 and over are delivered free of charge.
 
 

Overseas

All orders are sent International Signed For and the postage is charged according to their weight.

Europe and Republic of Ireland: 

Delivery time 7 - 10 working days.

Rest of the world: 

Delivery time: 10 - 21 working days, depending on clearance of customs in your particular country.